Terms That Govern Your Account
When you open an account with us, you confirm that you are accessing the platform from a region where doing so is permitted under local law. We do not make eligibility determinations on your behalf — that responsibility sits with you. Our terms cover how your
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account is created, how funds move through bKash, Nagad, and Rocket, and how disputes are handled. Wallet transactions are logged against your account at the point of confirmation; if a bKash or Nagad transfer is initiated but not completed, the funds are not credited until our
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system receives a verified payment reference. Rocket payments follow the same verification path. We reserve the right to suspend accounts where we identify activity inconsistent with our terms, and we will notify you through your registered contact before any permanent action is taken. Any changes to
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these terms are published on this page with a revised date, and continued use of the platform after that date constitutes acceptance. If you disagree with a change, you may close your account and request a withdrawal of any remaining balance through the standard wallet process.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.