Reference

Terms That Govern Your il444 Account

These terms set out the rules between you and il444 when you open an account, place a wager, or move funds through bKash, Nagad, or Rocket.

Account eligibility rulesWallet and payment termsDispute and closure rightsJurisdiction-dependent access
il444 Terms That Govern Your il444 Account
HOW WE OPERATE

How il444 Handles Your Account and Data

We keep your account data only as long as it is needed for operational and legal purposes. You can request a summary of what we hold by contacting support through live chat or email — we aim to respond within the timeframe required by applicable rules in your region.

Account Security Your account is protected by OTP verification on login and on withdrawal requests. If you notice unusual activity, lock your account immediately from the security settings page.
Data Retention Transaction records — including bKash, Nagad, and Rocket payment history — are retained for the period required under applicable financial and operational rules, then deleted.
Requesting Changes To update your registered mobile wallet number or request account data correction, contact support with your account ID and the wallet number you want verified.
Account Closure You may close your account at any time by contacting support. Any remaining wallet balance will be returned to your registered bKash, Nagad, or Rocket number after verification.
TERMS CONTACT

Reach Us About These Terms

Live Chat Open the chat widget from any page on il444 to ask about a specific clause, account restriction, or wallet dispute. Available during active support hours.
Email Support Send a detailed query to our support address for written responses on account closures, term disputes, or eligibility questions that need a paper trail.
Account Help Centre Log in and head to the Help section for self-service answers on wallet verification, account limits, and how specific term clauses apply to your account.

Common Questions About These Terms

If something in these terms is unclear, the answers below cover the questions we hear most from account holders in Bangladesh.

These terms apply to anyone who opens an account on il444. Eligibility depends on your age and whether access is permitted under the laws of your region.

We post an update notice with an effective date before any change takes effect. Continuing to use your account after that date means you accept the revised terms.

Any verified balance is returned to your registered mobile wallet — bKash, Nagad, or Rocket — after we complete the standard identity verification step on your account.

Contact support via live chat or email with your account ID and the transaction reference. We review wallet disputes against the payment records from bKash, Nagad, or Rocket.

We share data only where required by law or to process your payments through bKash, Nagad, and Rocket. We do not sell account data to marketing third parties.

Log in, go to the Help section, and submit a data request. Alternatively, contact support by email with your account ID and we will respond within the applicable timeframe for your region.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.